Terms of Use

Terms and Conditions ("Terms")

Updated on January 1st, 2019.

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the http://www.vyoocam.com website (the "Service") operated by Vyoocam Inc. ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

Communications

By subscribing to our newsletters, you agree to receive marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Purchases

If you wish to purchase any product or service made available through the Service ("Order now"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment methods in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Availability, Errors, and Inaccuracies

We are constantly updating our product offerings. We may experience delays in updating information in our advertising on other web sites. The information found on other websites may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable and we cannot guarantee the accuracy or completeness of any information found on other websites.

Therefore, we reserve the right to change or update information on our website and to correct errors, inaccuracies, or omissions at any time without prior notice.

Price and Discount Changes

Vyoocam, Inc, in its sole discretion and at any time, may modify the price or the discount for the product preorder

Refunds

Before we ship, we offer a full refund for all preorders. Refund can be requested via Payment provider or by sending us an email at info@vyoocam.com. Certain refund requests for preorders may be considered by Vyoocam Inc. on a case-by-case basis and granted in the sole discretion of Vyoocam Inc.

Intellectual Property

Our Website and its original content, features, and functionality are and will remain the exclusive property of Vyoocam, Inc and its licensors. Our Website is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Vyoocam, Inc.

Links To Other Web Sites

Our Website may contain links to third party web sites or services that are not owned or controlled by Vyoocam, Inc.

Vyoocam, Inc has no control over and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Vyoocam, Inc shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

Governing Law

These Terms shall be governed and construed by the laws of California, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice before any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us via info@vyooocam.com

REFUND & RETURN POLICY

We at Vyoocam like to keep things simple, so we created the following policies as a catchall for current & future product offerings.

Pre-order refunds

You can cancel your pre-order at any time for any reason, so long as your product has not been shipped. Simply email info@vyoocam.com, add your invoice number and full name, and we will take care of you. Please note that it may take up to 10 business days for your funds to be returned to your debit or credit card.

Delivery time

Delivery time will clearly be stated on pre-order Webpage

Vyoocam, Inc, holds the right to change delivery time for any reason, however, if you preordered Camera device(s), you will be noticed about any delivery time change via email. You can cancel your preorder at the time due to those changes. Simply email info@vyoocam.com, add your invoice number and full name, and we will take care of you. Please note that it may take up to 10 business days for your funds to be returned to your debit or credit card or to your PayPal account.

Returns and Exchange Policy For Vyoocam Camera That Has Been Shipped

Once we have received confirmation that your eyewear has been delivered, the following timeframes take effect:

  • You have 2 days to file a claim for damage to the camera during shipping.
  • You have 14 days to request a refund for the camera.
  • Please email info@vyoocam.com to process a return or refund.

    Refunds Older than 90 days

    If your pre-order or order is older than 90 days, we can mail you a check or wire the funds directly to your bank. If you choose a bank wire, we will reach out to you on an individual basis to request additional information. If you are in the US, these wires take one business day, if processed before 1 PM Pacific Time. If you are in another country, it typically takes less than three days for funds to clear, but in certain countries, it may take a week or more depending on your bank’s policies.

    Defects, Design Flaws, and “Bricked” devices

    We will exchange any camera at any time up to 6 months after purchase if we discover a design flaw or if you discover a defect. “Bricked” camera is a device where the electronics have ceased to work. If we discover that this was the result of a design or manufacturing flaw, we will exchange it. If we discover that it was the result of tampering with the operating system or the device itself we will not issue a refund. To report defects, design flaws, and bricked device please email info@vyoocam.com

    Broken camera

    We handle broken camera on a case by case basis. But to assume that if you break the camera by stepping on it, driving over it, or something else that was not within the realm of "intended use" that we will not honor a new device exchange.

    Published on January 1, 2019.

    66°
    100 Broadway
    San Francisco, CA 94111
    2:52 am

    Tell us what you think

    If you have questions about our products,
    if you're interested in partnership,
    if you're interested in working for us,
    if you have suggestions or comments,
    please let us know!

    Your message has been successfully sent.
    We will contact you very soon!
    Stay up to date

    Signup today and be the first to get notified on new updates and features about Vyoocam

    VYOOCAM Classic Package

    Limited Quantities.

    - Vyoocam 32GB camera (gray)

    - USB charging/packaging box

    - External battery pack

    - Battery cable

    - One year warranty

    $499.00
    Preorder discount 30%
    $319.00
    Fully Refundable
    SHIPPING BY THE END OF 2019.
    In Stock

    VYOOCAM Pilot Program For Businesses

    Limited Quantities.

    - 2 Vyoocam Classic Packages

    - 2 hours of training per package

    - Lifetime free firmware updates

    - Early access to Vyoocam SDK 

    - Early access to Vyooit SaaS

    - 24/7 customer support

    $1,199.00
    Preorder discount 30%
    $799.00
    Fully Refundable
    SHIPPING BEFORE VYOOCAM CLASSIC PACKAGES.
    In Stock